National Facility Group
Request Assessment
Illuminated map of the United States showing a national network of facility service locations
National Accounts Program

National Capability. Personal Accountability.

Account leadership, transition planning and local execution for regional operations and national portfolios.

Request Assessment Talk to Our Team
Illustrative map of a national account management hub coordinating regional service points across the United States
  • National Account Management
  • Local Supervision & Service Teams
  • Portfolio Reporting
Illustrative service coordination model. Coverage confirmed for your locations.
National Coordination

National Reach. Local Accountability.

Management First™ connects your locations through coordinated leadership, local supervision and clear service reporting.

  • One accountable relationship.
  • Local attention to each facility.
  • Clear visibility across your portfolio.
Our Management Approach

Management First™. One Connected System.

Account leadership, local supervision, service standards, inspections and reporting work together under one coordinated management system. Your corporate team has a clear point of accountability, while each facility receives attention to its specific needs.

  1. 1. People

    Account leadership and local supervision.

  2. 2. Process

    Defined scopes, schedules and service standards.

  3. 3. Technology

    Service records, inspections and issue tracking.

  4. 4. Accountability

    Assigned corrective actions and verified follow-through.

Less vendor chasing. Clearer communication. Better oversight.

NFG supervisor and team member in uniform reviewing an inspection on tablets
Services

The Services Your Locations Need. Managed Together.

Technician cleaning a commercial office lobby floor

Janitorial & Day Porter

Routine cleaning and daytime upkeep.

View service
Floor care machine cleaning a commercial hard floor

Floor & Carpet Care

Scrubbing, refinishing and carpet extraction.

View service
Technician cleaning commercial exterior windows

Glass & Window Cleaning

Entrances, storefronts and exterior glass.

View service
Pressure washing a commercial walkway

Pressure Washing & Exterior Care

Walkways, entries and building exteriors.

View service
Technician in safety gear cleaning an industrial facility

High Dusting & Specialty Cleaning

Overhead, industrial and project cleaning.

View service
Landscaped commercial property grounds being maintained

Grounds & Property Upkeep

Exterior areas kept presentable.

View service
Technology & Follow-Through

See the Work. Know the Next Step.

Service information supports visibility. NFG management coordinates action and follow-through.

  1. Record
  2. Assign
  3. Resolve
  4. Verify
Explore our technology
Illustrative corrective action dashboard showing findings, owners, status and verification
Inspection finding
Location
North Office
Finding
Lobby glass follow-up
Responsible
Site supervisor
Status
In progress
Corrective action
Re-clean entry glass
Verification
Supervisor photo check
Illustrative example screens with sample data.
Management First™ | Portfolio Transition

A Managed Transition. Accountability at Every Location.

Your NFG account manager coordinates the transition. Local supervisors prepare each site, oversee service and report findings through Management First™.

  1. 01 | Assess & Design

    Build the program around your locations, operating requirements and service priorities.

    • Validate site conditions, tasks and service frequencies.
    • Define staffing, supervision and equipment requirements.
    • Agree responsibilities, inspection criteria and rollout milestones.
    What Your Team Receives
    Site-specific scopes and a coordinated transition plan.
    Checkpoint: Scope & Responsibilities Agreed

  2. 02 | Prepare & Launch

    Coordinate field readiness before each location begins service.

    • Confirm assigned teams, training, access and supplies.
    • Review staffing contingencies and escalation contacts.
    • Coordinate site launches around operating schedules.
    What Your Team Receives
    A readiness checklist and launch schedule by location.
    Checkpoint: Site Readiness Confirmed

  3. 03 | Verify & Strengthen

    Keep management engaged after startup through inspections, communication and corrective action.

    • Review initial service against the agreed scope.
    • Assign concerns and verify corrective work.
    • Review performance trends and program adjustments.
    What Your Team Receives
    Inspection findings, action ownership and scheduled program reviews.

One Accountable NFG Contact Throughout.

  • Account Management

    Your contact for coordination and follow-through.

  • Local Supervision

    Oversees service and inspections at each location.

  • NFG Leadership

    Reviews escalated concerns and recurring issues.

Example: Location Readiness & Launch Status

Illustrative example, not customer data

Coordinating contact: NFG National Account Manager

  • Location A · Office
    Local Supervisor
    Site Supervisor
    Readiness Check
    Confirmed
    Launch Status
    Launched
    Next Action
    Initial inspection scheduled
  • Location B · Retail
    Local Supervisor
    Site Supervisor
    Readiness Check
    Confirmed
    Launch Status
    Scheduled
    Next Action
    Launch on agreed date
  • Location C · Medical Office
    Local Supervisor
    Site Supervisor
    Readiness Check
    Awaiting access
    Launch Status
    In preparation
    Next Action
    Confirm site access
What We Coordinate Before Launch
  • Site scopes and approved methods.
  • Staffing, supervision and contingency planning.
  • Equipment and supply readiness.
  • Access, orientation and site requirements.
  • Reporting, escalation and inspection criteria.
  • Phased launch dates and initial review milestones.
Leadership

Leadership Accountability. Field-Level Follow-Through.

Management First™ connects executive oversight, account management, regional leadership, customer service and local supervision so every location has clear ownership and support.

Richard Gaubert, President of National Facility Group

“We stay connected to the work. When service needs attention, our responsibility is to take ownership, coordinate the correction and verify completion.”

Richard Gaubert
President, National Facility Group

  • Executive Oversight

    Sets expectations and reviews escalated concerns.

  • Account Management

    Your central contact for program coordination.

  • Regional Management

    Coordinates field support and consistency across locations.

  • Customer Service

    Receives requests and keeps clients informed.

  • Local Supervision

    Inspects service and verifies corrective work.

Portfolios We Support

Built for Multiple Location Operations.

Auto Dealerships & Dealer Groups

Showrooms, service drives and lots.

Retail Chains

Consistent presentation store to store.

Healthcare & Medical

Clinics, offices and medical facilities.

Commercial Real Estate

Offices, lobbies and shared spaces.

Government & Municipal Facilities

Public buildings and offices.

Energy & Industrial Facilities

Plants, offices and support areas.

National Accounts FAQ

Questions Multiple Location Leaders Ask.