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National Account Management
One dedicated point of contact orchestrating scope, SLAs and reporting across every location.
Certified Woman-Owned Business
About National Facility Group
People Behind Better Facility Service
Integrated facility services, standardized processes and dedicated national account management for every location.
Who We Are
A Houston Foundation. Hands On Leadership.
National Facility Group delivers integrated facility services for organizations managing multiple locations. As a Certified Woman-Owned Business and a division of JMS of Houston, we combine operational experience with hands on leadership and organized service. Management First™ puts supervision, communication and follow-through at the center of delivery.
Safety & Quality
Enterprise differentiators we measure.
Management
Clear supervision and communication.
Safety Culture
Site specific JSAs and continuous training.
Quality Assurance
Scheduled audits with documented scoring.
Continuous Improvement
Closed loop corrective action.
Site Requirements
Access and scope reviewed before work.
What Makes Us Different
How We Work.
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Technology Enabled Operations
Mobile inspections, live work orders and connected dashboards on a single operating platform.
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Standardized Service Delivery
Documented scopes, playbooks and training so every site is executed the same disciplined way.
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Quality Assurance
Inspection findings are assigned and followed up against the agreed scope.
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Performance Reporting
Portfolio wide KPIs, QA trend lines and executive dashboards delivered on a predictable cadence.
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Scalable Operations
Mobilization built for growth, from single market rollouts to nationwide multiple location programs.
Our Approach
A Proven Process
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Assess
Walk every site, document scope and benchmark current performance.
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Design
Build standardized scopes, SLAs and staffing tuned to each facility.
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Implement
Mobilize trained teams with unified procedures and technology.
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Measure
Audit, inspect and report on KPIs across the full portfolio.
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Improve
Close findings, refine programs and drive continuous gains.
Industries
Focused Expertise
Commercial Real Estate
Class A standards across office, mixed use and corporate campuses.
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Industrial
Production floor cleaning aligned to GMP and safety programs.
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Logistics
High bay warehouse and distribution center programs at scale.
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Healthcare
EVS programs built around CDC, HICPAC and AORN guidance.
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Energy
Industrial cleaning for refineries, midstream and power generation.
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Retail
Multi store programs that protect brand and guest experience.
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Education
K–12 and higher ed cleaning aligned to CDC and ISSA standards.
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Government
Federal, state and municipal facility programs with compliance.
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Technology
Visibility Creates Accountability
Technology supports service records and visibility. Managers remain responsible for decisions and follow-through.
Mobile Inspections
Work Orders
Quality Audits
KPI Reporting
Dashboards
Corrective Actions
Heritage
Built on Experience
National Facility Group builds on the operational foundation of JMS of Houston while investing in technology, standardized operations and scalable national programs.
Ready for Better Facility Service?
Request a complimentary Facility Performance Assessment or walkthrough for one property, regional operations or a national portfolio.
Requirements Reviewed Before Service.
We review your scope, site access, approved methods, reporting, and procurement requirements before service begins.
- Service scope
- Site access
- Approved products and methods
- Inspection records
- Procurement documentation